Tuesday, September 7, 2010

BULLETIN: Service Outage

To AVC Students and Employees:

A service outage that will affect students and classes, as well as administrative and records database access, is scheduled to begin at 8:00am on Saturday, September 11, 2010 and end by 5:00pm on Sunday, September 12, 2010. Since there is never any good time to perform an extensive system upgrade, we have reviewed all possible windows and identified this weekend as the best possible date for the required upgrades. Affected production systems include the following:

  • myAVC
  • Blackboard
  • Banner
  • DegreeWorks
  • Xtender Document Imaging

While we recognize that Student Services and Academic activities will be affected, we hope that by scheduling the outage for a weekend, fewer students will be affected. We appreciate your patience as we work to improve the availability and reliability of all systems and services.

-Connie Moise
Director, Information Technology Services