To AVC Students and Employees:
Information Technology Services personnel completed the scheduled upgrade to the Banner student records database in record time last weekend. The service outage started at 8:00am on Saturday, September 11, 2010, and was completed by 12:45am on Sunday, 16 hours earlier than expected. Under Computer Systems Manager Katherine Mergliano's direction, Database Administrator Micheline How, lead this effort, assisted by Programmer Analysts Daniel Williams and Scott Tuss.
While we recognize that Student Services and Academic activities were affected by the outage, we were pleased to be able to restore services so quickly. We appreciate your patience as we work to improve the availability and reliability of all systems and services.
-Connie Moise
Director, Information Technology Services
